Witmer Automotive LLC

ViCiOuS V Edited 2 months ago

This was my second visit to this shop, and unfortunately, I was very dissatisfied with the service this time around. I had no issues during my inspection last year, but after recently bringing my car in for an oil change and tire rotation, one of their recommended services, I received it back with a problem that was not present beforehand. The vehicle did not have this issue before it was serviced, and I am now concerned that it may affect my safety. Despite the issue appearing immediately after their work, I was told I would have to pay up to $120 for a diagnostic inspection. I do not believe I should be responsible for paying to diagnose a problem that occurred while the vehicle was in their care. At the very least, they should have inspected the issue free of charge to determine whether it was related to the service they performed or them mishandling the car. Their response was unacceptable and unprofessional. I will not be returning to this shop and will be finding another business to service my vehicle going forward. In response to the owner, My vehicle being a 2008 model with nearly 148,000 miles, needing an air filter, wiper blades, a bulb replacement, or having prior ho

Wellington Fry 2 months ago

Went to Witmer for an inspection because my normal garage did not have an opening. Called Thursday and they were able to get me in next day (Friday). Midday got a text asking if they were able to keep my van until Monday to finish up, I actually was leaving for vacation on Monday. They said no problem and were able to move some things around and get me finished up that same day. Great experience and rates.

Becky B 3 months ago

As always Brian and his team are the best and most trustful in the business- moving a little away soon I will still bring my vehicle to Witmer in York. Over the years so many services: thank youz

Divanil Gomes 3 months ago

Honest Mechanics! I can't recommend Witmer Automotive LLC highly enough. It is incredibly hard to find a mechanic shop that combines top-tier technical expertise with genuine honesty, but these guys nail it. Every time I bring my vehicle in, they are professional, transparent about what needs to be fixed, and fair with their pricing. They don't try to upsell you on unnecessary repairs; they just give you the straight facts and high-quality work. The turnaround time is always great, and the staff is friendly and easy to talk to. If you are looking for a reliable, trustworthy local shop to take care of your car, do yourself a favor and go to Witmer Automotive. They've earned a loyal customer in me!

angela jones 5 months ago

They inspected my daughter first car today. I waited while they did the work, and saw first hand great customer service. They reviewed the process up front before starting the work. Once completed, they pointed out a small issue after inspection. When I had a question, they outlined everything. I feel comfortable here. Good people. Well run. Knowledgeable mechanics.